Operating principles

Onda Nordic Ltd. has agreed to absolute customer satisfaction and develop our products and operations with respect for our environment without forgetting our personnel. Education and motivating our personnel is our business strategy’s main direction.

Our continuous business principle is education.

In our customer relationships, we stress long-term communication that guarantees the continuity.

Quality and Working Organization

The quality of Onda Nordic Ltd. is guaranteed by Finnish efficiency to achieve the best possible result with district heat to warm and cool for our customers.

District heating as a Finnish economical and environmental friendly and certainty is known around the world. Finnish high quality technology and products are known around the world and it gives us a reason to be proud.

We have agreed to follow the Finnish Energy Industry (formerly Finnish District Heat) Ry’s requirements and directions K1/2003 unambiguously both in quality and in our testing operations.

Onda Nordic Ltd. and spare parts services is both around the year as well as being to its full extent extremely comprehensive. Guarantee and service matters and their care are a matter of honor for our business.

In difficult or filthy conditions the customer of our maintenance service is offered a chemical (so called CIP) cleaning service to get rid of unwanted particles and dirt blocking the heat transfer in the exchanger. This service means the chemical wash for the heat exchanger when the heating surface becomes dirty and cooling is poor or loss of pressure goes above regulation limits. In possible guarantee issues, where the heat transfer surface develops a hole or a leak develops on the outside, our heat exchanger compensation service covers all cases!